Welcome to The Esoteric Moms (“we,” “our,” or “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from [www.theesotericmoms.com] (the “Website”).
1. Information We Collect
When you visit or shop on our website, we may collect the following types of information:
Personal Information
We collect personal details that you voluntarily provide, including:
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Your name
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Email address
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Shipping and billing address
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Phone number
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Payment details (processed securely through our payment gateways)
📈 Non-Personal Information
We automatically collect certain technical data such as:
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Your IP address
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Browser type and version
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Device type and operating system
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Pages you visit and the time spent on them
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your purchase, delivery, or support requests
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Send updates, offers, and newsletters (only if you’ve subscribed)
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Improve our products, services, and website experience
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Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
We use trusted and secure payment gateways such as Instamojo, Razorpay, or PayPal (as applicable) to process all online payments.
Your financial details (like credit/debit card information) are not stored on our servers and are protected by industry-standard encryption.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve functionality.
You can choose to disable cookies through your browser settings, but this may limit some website features.
5. Third-Party Services
We may use third-party tools and services (such as analytics, marketing, or shipping partners) to operate our business. These third parties only have access to the information necessary to perform their tasks and are required to protect your data.
6. Data Retention
We retain your personal data only for as long as necessary to:
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Fulfill your orders and provide support
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Comply with legal obligations
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Resolve disputes and enforce agreements
After this period, your information is securely deleted or anonymized.
7. Your Rights
You have the right to:
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Access, correct, or update your personal information
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Request deletion of your data (“Right to be Forgotten”)
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Withdraw consent for marketing communications anytime
To exercise these rights, please contact us at support@theesotericmoms.com.
8. Email Communication
If you subscribe to our newsletter or promotional emails, you can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
9. Data Protection and Security
We follow best practices to ensure your personal data is protected from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee 100% security, and you acknowledge this risk when using our website.
10. Children’s Privacy
We are deeply committed to protecting children’s privacy.
Our website is intended for adults (parents and guardians), and we do not knowingly collect information from children under 13 years of age.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review it periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us at:
📩 Email: support@theesotericmoms.com
🌐 Website: www.theesotericmoms.com